Refund Policy

The package & product will be returned and inspected if you choose to get your money back. If product meets requirements customer will receive a full refund for any and all products that were returned and met the policy's.

products must be in acceptable condition, any major damages will void the guarantee. Minor damages can be accepted with fees. Fees will be no greater than $50.

To start a return, you can contact us at sales@backyardgamesusa.com If your return is accepted, we’ll send you a pre-paid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at sales@backyardgamesusa.com.

Damages and issues 

Please inspect your order upon arrival and contact us immediately if there is a problem with the item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.